Training 4-APPENDIX J - Business Continuity Plan

APPENDIX J - Business Continuity Plan

Pdf Summary

The Oakleaf Group's Business Continuity Plan (BCP) is designed to ensure the continued operation of its systems and facilities during significant business disruptions. It aims to facilitate the rapid recovery and resumption of operations, focusing on safeguarding employees and property, protecting data, and maintaining financial and operational functions.<br /><br />The plan addresses data backup, recovery, critical systems, applications, alternative communications, alternate locations for employees, critical suppliers, and regular testing. Risk management strategies involve reducing incident probabilities, minimizing consequences, and outlining response plans.<br /><br />The plan outlines the Maximum Acceptable Outage (MAO) and Recovery Time Objective (RTO) for essential services like Email, Remote Desktop, Internet, SharePoint, File System Access, Salesforce, and Data Analytics. Critical systems include Remote Desktop Servers, Domain Controllers, and File Servers, with strategies for redundancy and backup detailed in the document.<br /><br />An Emergency Response Team, led by senior management including the COO, manages crises, assessing situations and determining actions like relocating operations, restoring facilities, and communication. Emergency communication channels include mobile phones, emails, and messaging services.<br /><br />Recovery sites are mirrored, with locations in Chevy Chase and Bethesda, equipped for continuity. Supplier agreements ensure service delivery during incidents.<br /><br />The BCP assesses potential disasters like outages, water damage, and severe weather, focusing on disruption levels. Business continuity exercises and tests, coordinated by the COO, are conducted annually to verify plan accuracy, resource availability, and familiarity among recovery personnel, ensuring synchronization across recovery plans. Testing results are reviewed, with corrective actions proposed to enhance the plan's effectiveness.

Keywords

Business Continuity Plan

disruptions

data protection

recovery

risk management

emergency response

redundancy

critical systems

continuity exercises

supplier agreements