Training 4-Pre-Match Queue

Video Transcription

In this video we are going to review how the pre-add match queue works today, in the current code, and how it's going to work in the updated release.  If we look at the pre-add match queue for today's code, once we click on pre-add matches, we will see the history of every pre-add return that we've received to date.  If we look at the new code that we are releasing, the pre-add match queue is only going to show the most recent pre-add return.  If you want to review the history of your pre-add returns, you can go to claims, history, pre-add return.  You will get the same view that you have today, and you will be able to download any text files or drill into any pre-add return that's been processed.

Video Summary

The video reviews the current and updated functions of the pre-add match queue feature. Currently, it displays the entire history of pre-add returns. In the new update, it will only show the most recent return. Users can still access the full pre-add return history by navigating to claims, history, and pre-add return, where they can view, download, and examine processed returns.